Visual Keyholder

H&M
Written By Debby Clinkenbeard

POSITION SUMMARY:

Working at the heart of a fast-paced fashion business, a Visual Keyholder is responsible for creating an environment that inspires customers to explore their personal style. The role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M. You will actively drive sales in the store and are responsible to implement the Visual Identity. The Visual Keyholder will always meet the expectations of customers and colleagues, as well as follow H&M procedures and standards.

RESPONSIBILITIES:

  • The Visual Keyholder will set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook.

  • Together with the Department Manager, the Visual Keyholder will determine additional commercial opportunities in the store within the H&M brand guidelines.

  • The role will execute floor moves based on those joint discussions.

QUALIFICATIONS:

  • Inclusive, positive, creative, and willing to learn on the job!

  • Passionate for customer service and helping people find their style

  • A multi-tasker who enjoys working in a fast-paced environment with an eye for detail

  • 1-2+ years of transferrable experience welcome. Previous keyholder responsibilities preferred

  • You have the ability to lift in excess of 20 pounds

  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance

  • Ability to climb a ladder and use a step stool

  • Must be able to work with hand and power operated tools (Iron, Steamer, etc) and lift in order to execute display setups

  • Must be able to work a flexible work schedule, including nights and weekends

  • May be required to travel to support other stores

Click here to apply

Debby Clinkenbeard
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