Sales Associate

POSITION SUMMARY:

The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.

RESPONSIBILITIES:

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.

• Follow company policies and procedures to ensure the safety of all our associates and customers.

• Assist with product launch changes according to company SOP.

• Provide a Great Customer Experience

• Deliver on all aspects of the customer experience model.

• Process transactions quickly and accurately reducing the customers wait time.

• Positively resolve customer service-related issues as they arise and determine resolution or escalate further – communicate allissues and resolutions to Store Management.

• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.

• Other essential functions may occur as directed by your supervisor.

QUALIFICATIONS:

• Education: High School or Equivalent

• Years of Experience: 0-2 of relevant job experience - minimum 6 months

• Proficient in use of technology (iPad, registers)

• Meets defined availability criteria, including nights, weekends and non-business hours

• Meets physical requirements

• Previous retail experience preferred

• Customer service skills and ability to interact with customers

• Strong verbal and written communication skills specifically with customers, sales leadership team and associates

• Demonstrated collaborative skills and ability to work well within a team

$16.50 - $23.10 an hour - Part-time

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